The fulfilment of production capacity and objectives includes the following:
achieving the intended recovery and capacity, meeting the quality standards of products, curbing the production cost and ensuring sound equipment operation.
Reaching the standard and reaching the production capacity is the basis for the investment estimation and economic benefit forecast in the Feasibility Study Report, which is directly related to the vital interests of customers and can be said to be very important.
The key to reaching the standard and production is whether the recovery rate can be guaranteed. When the recovery rate when put into operation does not reach the expected value, it will have a significant impact on the efficiency of the processing plant. For the typical precious metals gold and silver, every one percent of the recovery rate means hundreds of thousands of dollars in the recovery rate for the processing plant. The benefit is tens of thousands or even tens of millions, so whether the recovery rate can be guaranteed is a core issue of the dressing plant.
The reasons why the recovery rate does not reach the expected value generally include: changes in ore properties; insufficient grinding fineness, too high or too low concentration; poor chemical performance or incorrect dosage; insufficient flotation time; high sludge content; Not required. These problems include operations, equipment, and materials; it may be the recovery rate affected by one of the problems, or the coexistence of multiple problems. Therefore, for traditional multi-contracted construction plants , When there is a problem with the recovery rate, the various companies who are held responsible are often arguing with each other and shirk their responsibilities, which seriously affects the time for the plant to be put into operation.
Xinhai processing plant service has a clear guarantee for the recovery rate to reach the expected value. Xinhai is responsible for solving any of the above problems that affect the recovery rate to reach the expected value.
After all the work of the plant selection service is completed, Xinhai will conduct regular return visits to provide customers with after-sales technical support to ensure that customers can quickly solve problems in the plant selection process and avoid long-term parking accidents. Xinhai can also provide a one-year warranty for the equipment selected by the customer, and will be responsible for solving any problems with the equipment.
Adhering to the service tenet of "quick response, smooth communication, precise and efficient, reasonable and thoughtful". After receiving the customer's request, the after-sales service team of Xinhai Mining will quickly get in touch with the customer within 30 minutes to understand the specific problem of the customer, roughly determine the source of the problem, and communicate the problem to the corresponding technical department.
Closely integrated with its own business, Xinhai Mining has built a huge technical team and specialized it, subdivided into mining research institutes, mine design institutes, mechanical design institutes and installation, commissioning, operation and management service centers. According to the problem situation communicated by the customer information team, the corresponding department finds out the cause of the problem in terms of the plant design report, equipment drawings and technological process.
Based on years of beneficiation experience and solid beneficiation knowledge, Xinhai Mining technicians will check the common beneficiation problems one by one and propose reasonable solutions in a targeted manner. If necessary, Xinhai Mining will arrange relevant technical personnel to rush to the project site for professional guidance, and strive to reduce customer losses to a lower level.
Xinhai Mining has specially set up a project department and assigned a one-to-one project manager for each project, aiming to provide professional whole-process project management services, strictly control the project progress, ensure completion on schedule, and solve project problems in a timely manner. Customer feedback and improvement suggestions provide a better development direction for equipment research and development.
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